Privacy Policy

M&L Insurance ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://mlinsurance.net, and when you interact with our SMS/text messaging services.

Information We Collect

We may collect the following types of information:

• Personal Identifiable Information (PII): Name, phone number, email address, and any other details voluntarily submitted through our forms.
• Automatically Collected Information: IP address, browser type, device information, and usage data collected through cookies and other tracking technologies.
• SMS Opt-In Data: When you opt in to receive text messages, we collect your mobile phone number and your consent status.

How We Use Your Information

We may use your information to:

• Provide and maintain our services.
• Communicate with you via SMS, email, or other channels.
• Improve our website and services.
• Send promotional or informational messages, with your consent.

SMS Communications

By checking the opt-in box and signing up for text messages, you agree to receive SMS messages from M&L Insurance. These may include:

• Customer support updates.
• Service and account alerts.
• Promotional content (if consented).

Example Template for the Opt-In Message:
"By checking this box and signing up for texts, you consent to receive customer care text messages from M&L Insurance at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available). Reply HELP for help. Privacy Policy & Terms."

Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your information with:

• Service providers working on our behalf.
• Legal authorities if required by law.
• In the event of a business transfer (e.g., merger, acquisition).

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your data.

Your Rights and Choices

You may:

• Opt out of SMS messages by replying "STOP."
• Request access to or deletion of your personal information.
• Contact us for questions or concerns.

Contact Us

If you have questions about this Privacy Policy, please contact:
M&L Insurance